Support
Choose the route that matches your request. Most answers are on this page. For anything else, send one short request and we reply by email.
Sign in on My products with the exact email on your Stripe receipt. Request a fresh code if the old one expired. If you paid a few minutes ago, wait for the confirmation and select "Check again". Creating a login does not unlock a product by itself.
Read the Refund Policy first. It covers eligibility, timing, and what happens to access. Never send card numbers to us.
Compare the report with your saved inputs and assumptions. Generated drafts need your review before use. If a calculation still looks wrong, send the report title and the figure that looks wrong. Do not paste the report itself.
If you think someone accessed your account or you found a vulnerability, choose "Suspected security incident" in the form. Do not test the site further or access other people's data.
Ask for access, correction, deletion, restriction, objection, portability, or consent withdrawal. We verify requests through your purchase email. See the Privacy Notice.
Tell us if an output is misleading, biased, harmful, or being misused. Describe the problem and the product. We review every report and explain what we changed or why we did not.
We ask only for what we need to investigate. Do not include passwords, card details, personal data about other people, or confidential report contents.
